Our reception desk staff will put their knowledge to your service and make your life easier during your stay with us. We will assist with reservations, shows, transfers, visits and first hand advice on things to do and see, best restaurants and shops in town and anything you might think of.

Chauffeur Services

Whether an airport transfer, business meeting or sightseeing tour around Bilbao, you can do all of them in a luxury car with our experienced English speaking drivers. Arrange for your car at the reception desk or before your arrival on 34 944235500 or

Airport Transfers

Ease of mind is arriving at a foreign airport to find our drivers' personal meet and greet service and car are waiting for you. Great service for guests carrying heavy luggage and those on a business trip always short of time. We ensure fast and comfortable pick up and trip right to and from our main door.

Children security seats are available too.

Please contact our Reception team for bookings and prices.

In room Beauty Treatments and Massages

Our team can also arrange for you massages and beauty treatments in the comfort of your own room from a complete menu. All services are provided by professional therapists and beauticians with a large experience.

 Treatments include:

  • Hairdressing
  • Manicure
  • Pedicure
  • Makeup
  • Special Wedding Service on request
  • Nutritional treatments
  • Caviar Facial Treatment
  • Exfoliation and algae wrapping
  • Integral Well Being
  • Aromatic oils
  • Sports Massage
  • Reflexology
  • and many more

Please contact our reception team for full details and prices.